Outsource your contact centre.

Optimise all your customer touchpoints hassle-free , save money and scale your business.

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    Services we offer

    Whether you’re a new-age disruptor or an established icon that needs a boost, we’ll help skyrocket your business towards success.

    Inbound calling

    When a client or a prospect calls your business, it is called inbound calling. Our agents are proficient in handling inbound queries, doubts, complaints and suggestions for your business.

    Outbound calling

    When your clients or prospects get a call from your business, it is called outbound calling. Our agents can make calls regarding payments, offers, reminders and follow-ups for your business.

    Back office support

    Our agents can provide back office support to your organization like Data entry, ticket support and third party support.

    Customer care support

    Our agents can provide all kinds of customer support services like Help Desk support, Order processing and Order taking.

    Sales call center

    You will be allotted agents who are specialized in sales calling. It can be inbound as well as outbound calling and customer satisfaction surveys.

    Telemarketing sales

    Our agents will call for upselling, cross-selling, sales, product promotions and more in 12 different languages.

    How We Win works?

    We will provide you with a trained dedicated agent and Infrastructure.

    0 workflow 1

    You provide us the script and your business requirements.

    0 workflow 2

    We handle your unlimited inbound and outbound calls based upon your requirements.

    0 workflow 3

    We will provide you with real time reports, so that you can take well informed decisions.

    0 workkflow 4

    How is We Win Different?

    • Trained professionals
      Our agents are fully aware of the importance of professionalism for any business. It is one of our USPs.
    • Fast pick-up time
      Our agents have one of the least call waiting time in the industry. We understand the importance of customer experience.
    • Cost efficient
      Pay for what you use. Our plans are designed keeping your business in mind, not ours. These plans are reasonably priced in exchange for the services we provide.
    • Real time Scalability
      We have software based upscaling and downscaling of plans in real time so that you don’t have to worry about it.

    Kick-off

    Check integration roadmap and start scaling faster

    • Now
       
      You are here
      Schedule a call
    • In 1 hour
      We will contact you and make a tailor made plan ideal for your organisation
    • In 3 days
      Sign up for our service , tell us about your script , integrations you need , general FAQ etc.
    • in 5 days
      Your personal call center is live in 5 days.

    How is We Win Different?


    • Trained professionals

      Our agents are fully aware of the importance of professionalism for any business. It is one of our USPs.


    • Fast pick-up time

      Our agents have one of the least call waiting time in the industry. We understand the importance of customer experience.


    • Cost efficient

      Pay for what you use. Our plans are designed keeping your business in mind, not ours. These plans are reasonably priced in exchange for the services we provide.


    • Real time Scalability

      We have software based upscaling and downscaling of plans in real time so that you don’t have to worry about it.

    What is We Win?

    Our mission is to provide top-notch services and assistance to help businesses attract and build long-term relationships with potential customers. We provide a comprehensive set of services that allow you to concentrate on your core business while handling the non-essentials. Our team specializes in everything from Lead Generation to Contact Centre to eCommerce Management. We work with big clients like Airtel, Disney+ Hotstar, and L&T, and we've also supplemented young, energetic startups like We360.ai, Khetifresh, and others.

    We Win is considered one of the best B2B third-party customer service providers as we bring over 20 years of experience delivering spot-on quality services. Being central India's first publicly listed company in 2017 under NSE, we take great pride in becoming the world's largest non-grievance customer service provider. Whether you are a startup or an established SME, We Win can put you on the map and become a catalyst for your company's growth.

    Our Vision

    Our Vision is to make a efficacious impact on the best companies in the world, on the people, and on the global communities..

    Describe your need

    Tell us about your business bottlenecks and we will find a solution that is best for you.

    Powering India’s most propitious companies

    We are partners to companies who have great market potential and which are sustainable to global scaling. No matter where you see your company heading, with We Win, you can get there

    Support for the long term

    The possibilities are endless when you find the right partner. A partner who is there from the start—and there for the long term. That’s us, We Win.

    We Win In Numbers

    0 B+
    Total calls till date
    0 K+
    Daily (Inbound+Outbound)
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    Leads Generated
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    Daily Emails
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    Clients

    "We Win has helped my company edge out digitally and has helped me increase my efficiency by outsourcing vital back-office processes in a very cost-efficient manner!”

    Kevin Samuel,
    Vice President, Let's Sketch Up

    Certifications

    Trust is built on authenticity. That is why we have top accreditations to exhibit our legitimacy and dominance in the industry.
    • What is an inbound call center?
      An Inbound call center is used to cater to inbound customer queries. Usually, as businesses grow, the existing arrangements your company has made till now fails to provide the customer satisfaction that you want. Inbound call center software is needed in these cases. Customer service agents are responsible for handling these queries and logging each customer interaction into the designated systems with softwares on them. An effective inbound call center software, including CDR, IVR system, CRM Database, etc., is embedded within the system.
    • What is an outbound call center?
      An outbound call center is used in a telesales or lead generation scenario for reaching out to potential customers who have shown interest in your business. Call center agents make calls to prospects or potential customers using technology like CRM Database and IVRs to reach out. Outbound call center software is often used for proactive customer service, cross-selling, up-selling, etc.
    • How can you benefit from call center outsourcing?
      There are a number of benefits of a call centre Outsourcing:

      • Automate your outbound calling with dialer software to bring down agent effort and surge the calls
      • Increase FCR by routing your incoming calls to the right agent based on predefined rules
      • Monitor agent performance with the help of live dashboards and call center reports
      • Improve customer satisfaction to ensure customer loyalty
    • Features available at We Win:
      • IVR
      • CDR
      • Call Recording
      • Whats app Integration
      • Visual Reports / MIS
    • What is WeDesk?
      WeDesk is a call centre outsourcing service that majorly caters to MSMEs. We have decades of experience in Call Center services, and now we plan to expand even further. WeDesk is a highly sophisticated amalgamation of intelligent agents and sophisticated softwares, which is more than enough to serve your business needs.
    • How much does WeDesk cost?
      Schedule a call to know your quote
    • How much time to register and start the service?
      Registration can be completed in 2 days and service can be started within 5 days

    You are in good company

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    We Win Limited​​

    206-207, 2nd Floor, Corportate Zone C-21 Mall, Hoshangabad Road, Misrod, Bhopal – 462047, Madhya Pradesh, India